Deming Died Disappointed
accepted as the king
of Quality, humanity, and what we now call lean.
He claimed that fewer than 5%
of those who sang his praise
understood a word he said
in all his books and brayings.
He was revered as the father of
a miracle, they claimed,
then continued what they'd always done,
that same domineering game.
And he was helpless to the end
to change the terrible course
those arrogant and thoughtless ones
insisted was his voice.
Deming Died Disappointed

blog comments powered by Disqus